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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the website: smokeandsoda.com & Mobile Application.

PERSONAL INFORMATION WE COLLECT

When you visit the Site or Application, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site & application, and information about how you interact with the Site & Application. We refer to this automatically-collected information as "Device Information".

COLLECT DEVICE INFORMATION USING THE FOLLOWING TEHCNOLOGIES

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier.
  • "Log files" track actions occurring on the Site & mobile device, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site or mobile app.

By using our website & platform, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor's) local currency in GCC and International for all other regions.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as "Order Information". All information keep secret.

When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information

HOW DO WE USE YOUR PERSONAL INFORMATION?

We generally use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging to ship, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you
  • Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We do not share any of your Personal Information with anyone even third parties. For example, we use our own building system to give power our online store.

BEHAVIORAL ADVERTISING

 As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by searching for us on below mentioned page:

  • Facebook
  • Instagram
  • Twitter
  • As well as on YouTube

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

MINORS

The site and app are for all levels of age.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at customercare@smokeandsoda.com

SMOKE AND SODA

Privacy Compliance Officer