Facebook Pixel

Once you have successfully placed an order with Smoke and Soda, you will receive a confirmation email that includes an overview of your order. This email will contain your unique order number and all the necessary details related to your purchase. 

If there is any missing or incomplete information in your order, a member of our customer service team will promptly get in touch with you to collect the necessary details. This ensures that we can start processing your order without delays. 

Delivery Within Your Region Shipping costs and delivery times may vary depending on your location. Please refer to the following information for specific details: 

DELIVERY TIME ESTIMATES:

To prevent any unnecessary delays in receiving your order, kindly ensure that you provide complete and accurate shipping address details during the ordering process. Also, make sure to include a reachable contact number.

CUSTOM DUTIES & TAXES TERMS

  • Custom duties and taxes may be applicable to your order, depending on your location.
  • These charges are not included in the product or shipping costs and are your responsibility.
  • Be informed about your local customs rules and regulations.
  • Have the necessary funds ready for payment when required.
  • Ensure that all order information is accurate to prevent delays in customs clearance.
  • If you refuse a shipment due to customs fees, you may be responsible for return fees.
  • For any questions or concerns, contact your local customs office.